Delivery

1.        Delivery Rates
All delivery charges are based on the cost of the products purchased:

UK including all European Union Countries 
    <£50   the delivery charge will be £2.50
    <£100 the delivery charge will be £3.50
    >£100 the delivery charge will be £9.00

Rest of the World Zone 1 (Channel Islands)
     <£50  the delivery charge will be £  7.00
    <£100 the delivery charge will be £10.00
    >£100 the delivery charge will be £17.00

Rest of the World Zone 2 (Rest of Europe: Norway, Switzerland, Iceland, Russia etc.)
    <£50 the delivery charge will be £  9.00
    <£100 the delivery charge will be £14.00
    >£100 the delivery charge will be £35.00

 Rest of the World Zone 3 (Far East: Singapore, Brunei, Japan etc.)
    <£50   the delivery charge will be £28.00
    <£100 the delivery charge will be £35.00
    >£100 the delivery charge will be £39.00

Rest of the World Zone 4 (Caribbean, Africa, Australasia etc.)
    <£50   the delivery charge will be £35.00
    <£100 the delivery charge will be £40.00
    >£100 the delivery charge will be £45.00

2.    How will it be delivered?

All items destined for UK including all European Union Countries are dispatched by either Royal Mail post or Parcelforce. 

All items destined for Rest of the World Zone 1 and Zone 2 are dispatched by either Royal Mail or Global Priority.

All items destined for Rest of the World Zone 3 and Zone 4 are dispatched by Air Global Priority.

It is not possible to choose exactly which carrier we use for your order.

3.    How long will it take to arrive?

When you place an order, we will estimate dispatch and delivery dates for you based on the availability of your items.  For orders readily available from stock an e-mail confirming dispatch is usually sent within three working days of the order being placed.  For orders that have to be made we will try to e-mail within three working days the estimated dispatch date.

Should there be any problem with an estimated dispatch date please e-mail us immediately.

4.    Estimated Delivery Dates

We do our best to accurately estimate when items will be dispatched from our premises.  Estimated dispatch dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for dispatch and whether you have requested that we group your items into as few deliveries as possible.

Sometimes we’ll update our delivery estimates based on the most recent information we have, so please remember to check your estimated delivery date in Your Account.